Legal AI software embedded in your case management solution

Law firms can use AI to streamline a wide variety of tasks. This includes using AI to identify and pull documents during legal research, analyze briefs, draft contracts, and even capture data and analytics to help attorneys make more informed decisions.

For more insights across everything from AI ethics to legal research to firm productivity, explore our AI for Law Firms Resource Center for the full library of expert articles.

As AI is still in its relative infancy, more lawyers are currently using or seriously considering adopting it for their firms. According to a 2023 survey issued by the American Bar Association, “In 2022, just over 15% of small firms and only 3.7% of solo attorneys were using or interested in AI-based tools. In comparison, in 2023, 20.7% of small firms and 14.6% of solo attorneys indicated use or interest in such tools.”

According to a LexisNexis article citing research from Statista, AI highly impacts corporate legal areas such as commercial contracts, commercial products, bankruptcy, and employment law.

MyCase IQ currently utilizes a Large Language Model (LLM) provided by OpenAI and accessed via their API platform.

MyCase IQ does not use the consumer version of ChatGPT, but rather OpenAI’s API platform. Based on our terms with OpenAI, you can rest assured that your data is safe and will not be used to train OpenAI models. The free consumer version of ChatGPT may use inputs to train the model.

As a trusted legal technology platform handling sensitive case and financial data, we are deeply committed to maintaining the security and privacy of law firm data. Managing privileged case information for thousands of attorneys (and their clients) is a responsibility we take very seriously. We understand that our legal professionals want to ensure that any AI tool they use adheres to stringent industry-standard security and confidentiality protocols.

MyCase ensures that your confidential data is securely sent to OpenAI, a SOC2 compliant platform, by encrypting it when in transit using TLS 1.2 or greater. Both MyCase and OpenAI ensure that your data is encrypted when at rest (AES-256). Additionally, we ensure that no customer data is used to train OpenAI’s models nor exposed to other customers of OpenAI. OpenAI may securely store your data for up to 30 days before deletion to identify abuse.

The MyCase platform also has extensive safeguards in place so that your confidential data is not exposed to another MyCase customer. These safeguards extend to MyCase IQ.

MyCase IQ also adheres to user permissions so that it can only be used on data that the user can already access. This means that a user can only send data to an LLM if they already have permission to access that data.

8am IQ beta only supports pre-configured prompts that are customized for each specific task. These increase the likelihood of an accurate response. Even with these steps, the outputs from 8am IQ may sometimes be misleading or inaccurate, and we recommend that you carefully review all output prior to any use or reliance on it.

As we add additional legal AI software features to 8am IQ, we will continue to make investments in developing and testing 8am IQ to be less susceptible to inaccurate responses or hallucinations than other generalized GenAI interfaces that lack legal domain expertise, like ChatGPT.

Based on our terms with OpenAI, our customers’ data will not be used to train OpenAI models.

MyCase IQ offerings do not train our own AI models. Artificial intelligence is a rapidly evolving technology. As your trusted legal technology partner we are committed to responsibly navigating the innovation landscape. We deeply respect your customer data, and will always operate within the scope of our data privacy policy.